Terms & Conditions


General

The General Terms and Conditions of Slaep apply to all the offers, orders, products, agreements and deliveries of Slaep. By ordering an product you agree to these conditions.

Agreement and Order

The agreement becomes binding at the time you place your order in the online order form. After you paid, Slaep will process your order. To confirm your order you will receive an e-mail to the e-mail address you provided. Images from the website can be slightly different from reality.

Pricing and Content

All prices of the items are displayed in Euro and including VAT and excluding shipping costs.

Slaep has the right to change text and images on the website, without giving notice first.

Shipping

We will always try to ship your products as fast as we can after your order comes in. However due to all safety measures we take during this COVID-19 period we are all facing we decided to ship only every Monday and Friday, but be aware of holidays wich we communicate on our homepage for your reference. Shipping is totally free of charge within Europe from 75EU, for orders under this amount it is 3,99EU.

Orders shipped internationally may incur duties and taxes which are applied by customs. The responsibility for any custom duties, foreign taxes or other fees which may be imposed rest with the customer. Please contact your local customs office for more information regarding taxes and duties payable in your region.

Exchange

We always want you to be completely satisfied with your Slaep item. So, if you want to return or exchange an article you can do this within 14 days after payment.

The return of an article is only possible when the article:
  • is in undamaged state
  • is not worn and/or used
Please send us a message and send the items for returned or exchange to:
Play at Slaep
Weezendland 16
1141BN Monnickendam
The Netherlands

Do not forget to fill in the following information:
  • The order number
  • Your name and e-mail address

You will receive an e-mail confirmation and we will pay back the amount within a few days after recieving the returned item.

* All returned shipping costs, are the responsibility of the customer.